We encountered a short service disruption during today’s deployment. The issue was promptly identified by our monitoring systems, and our team resolved it within ~35 minutes.
Impact: For about 23 minutes, some shipment tracking and order-related queries experienced timeouts. All services have since been fully restored and are operating normally.
Next Steps: We’re making adjustments to our migration workflows to strengthen reliability. We appreciate your understanding as we enhance our systems.
Posted Mar 31, 2026 - 07:30 UTC
This incident affected: REST API, Tracking Pages and Resolve, and Portal.